• i_stole_ur_taco@lemmy.ca
    link
    fedilink
    arrow-up
    2
    arrow-down
    8
    ·
    6 days ago

    If you’re ever asked to do a satisfaction survey, always do it. Give it the lowest score possible and write obscenities in the comments. Fuck them.

    Source: I’m unhappily working on our customer satisfaction surveys at work right now and get to see the live data. Paying customers have no patience for this shit and love giving terrible ratings. Then the data people are sad and have to do extra work to scrub those responses from the data set before they can make their dumb little reports.

    SABOTAGE THE PROCESS, PEOPLE!

    • 𝓜𝓲𝓪@quokk.au
      link
      fedilink
      English
      arrow-up
      11
      ·
      6 days ago

      Don’t do this if it’s from a phone call. This hugely fucks over call centre workers and can cause them to loose their job as their metrics tank.

      • hemmes@lemmy.worldOP
        link
        fedilink
        English
        arrow-up
        1
        ·
        5 days ago

        Even if I didn’t like the service I feel too bad to actually leave a bad review. I only leave good reviews and that’s only for life changing service and assistance.